RESPONSIBILITIES

·       To provide on-site service related activities at customer’s premises, including but not limited to:-

·       Perform corrective maintenance work on Multi-Functional Printer (MFP).

·       Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.

·       Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.

·       Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) for customer’s newly purchased MFP at customer’s premises.

·       Provide administrative support to the service team, i.e. report updating, collection of payment, ordering of service parts, and etc.

REQUIREMENTS

·       Possess GCE ‘N’, ‘O’ Level, Diploma Holder or equivalent.

·       2 to 5 years of product management experience in copier including troubleshooting of equipment.

·       Possess Class 3 driving license.

·       Sound IT knowledge in software.

·       Strong product technical knowledge in MFP, ECR/ POS.

·       Good communication and interpersonal skills.

·       Customer Service oriented structured and organised approach with attention to detail.

·       Able to work independently and make decisions, escalating where and when necessarily and appropriately.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :            R25158800

We regret that only shortlisted candidates will be notified.