Responsibilities

• Developing new business accounts and relationship management with clients
• Communicate terms and conditions of professional services business including pricing (with appropriate approval) and guarantee provisions with clients to ensure mutual understanding of service expectations and costs.
• Liaise with key stakeholders on their outsourcing needs.
• Provide advice and solutions to stakeholder’s queries on outsourcing project milestones/deliverables.
• Develop end to end solution and including formation of project team members
• To monitor the performance of all project team and members
• Regular client visits to build and maintain strong relationship with clients.
• Conduct periodic project milestone evaluation meeting with clients and project team/members
• Conduct performance review of project members.
• Support the recruitment of the project team.
• To achieve business targets and objectives.

Key Competencies& Essential Skills

• Good communication skills (written and verbal)
• Good interpersonal & negotiation skills
• Able to do presentations to reputed prospects/clients.
• Able to favourably influence decision making from key executives of targeted clients.
• Good relationship building skills.
• Strong working knowledge of staffing techniques & resource management
• Able to drive conversations around outsourced solution & benefits that that it can deliver.
• Exposure to working on outsourcing project delivery and milestone management.
• Experienced in legal contract review and assessment as well as in driving discussions on contractual terms with client’s legal department.
• Possess a high degree of diplomacy and tact in managing issues and difficult situations.
• Actively involved in a highly dynamic and fast-paced work environment
• Pro-active and takes initiative.
• Proficient in MS Office (Word, Excel, PowerPoint).

Experience

• A tertiary education in any discipline
• Any IT/Technology certification
• Minimum of 1 years’ experience in professional service-related industry is preferred.

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