Condo Concierge

Location: Singapore

The Condo Concierge serves as the primary point of contact for residents and visitors, delivering professional front desk and concierge services within private residential developments.

This role is essential in maintaining service standards, ensuring smooth daily operations, and enhancing the overall resident experience.

Key Responsibilities

Provide front desk and concierge services in a professional and courteous manner

Handle resident enquiries, requests, and feedback efficiently

Assist with booking of facilities (e.g. function rooms, BBQ pits, tennis courts)

Manage visitor access, deliveries, and resident registrations

Monitor and maintain the presentation of common areas

Support residents with general requests and coordination needs

Ensure adherence to condominium rules, safety procedures, and protocols

Maintain accurate logs, records, and daily reports

Escalate issues or incidents appropriately

Requirements

Prior experience in concierge, hospitality, or customer service preferred

Strong interpersonal and communication skills

Presentable, professional, and service-oriented

Able to handle multiple tasks in a fast-paced environment

Comfortable working shifts, including weekends and public holidays

Basic proficiency in digital tools and communication systems

What We Offer

Professional concierge environment with structured operations

Training and development opportunities

Exposure to property management and resident engagement

Career growth within BUTLER® Property Management