Job Responsibilities

• Welcome and greet all visitors including tenants and their guests
• Oversee the concierge counter and handles all tenants/guest enquiries
• Manage the Visitor Management System to register guests/visitors
• Provide value-added services, directions and assistance to tenants/guest
• Collate tenants' feedback regularly
• Assist with tenant events / promotional activities and management team on the day-to-day operations
• Familiar with floor plans, facilities and services of Millenia Singapore and Pontiac Land Group of Hotels to assist with tenant/guest request
• Assist with the orientation tours to showcase our properties to new tenants or clients;
• Assist in administrative support to management office whenever necessary
• Any other ad-hoc task may be assigned

Key Requirements

• Relevant experience in Customer Service would be advantageous
• Customer Service oriented and passionate about serving customers
• Self-motivated and able to work under pressure
• Good team player with commitment and initiative
• Good and precise communication skills
• Willing to learn attitude