The Cloud Engineer irresponsible for the hands-on migration of on-premise virtual machines and infrastructure workloads to Microsoft Azure. This role supports migration execution, validation, troubleshooting, and post-migration stabilization under the guidance of the Technical Lead.

In addition, the role operates within a managed services environment, ensuring operational stabilityby proactively monitoring, troubleshooting, and resolving incidents across infrastructure and cloud platforms.

Key Responsibilities

VM Migration Execution

·       Perform hands-on migration of virtual machines from on-premise environments to Azure using Azure Migrate and related tools.

·       Support migration activities including discovery, assessment, replication, testing, and cutover.

·       Execute migration strategies such as rehost (lift-and-shift) and assist with replatforming where required.

·       Conduct validation testing to ensure successful migration and workload functionality.

·       Support post-migration stabilization and performance tuning activities.

·       Troubleshoot migration-related issues across compute, storage, and networking layers.

Cloud &Infrastructure Operations

·       Provision, configure, and manage Azure Virtual Machines and related infrastructure components.

·       Support Windows and Linux server administration in both on-premise and cloud environments.

·       Assist in configuring hybrid networking components (VPN, ExpressRoute, DNS, etc.).

·       Support backup, disaster recovery, and high availability configurations.

Technical Support &Incident Management

·       Resolve incidents and service requests within agreed SLA timelines under general supervision.

·       Monitor systems proactively and identify issues before service impact.

·       Investigate, analyse, and troubleshoot technical issues across infrastructure environments.

·       Maintain accurate and timely updates in ticketing systems with resolution details.

·       Escalate complex issues to senior engineers or Technical Leads where required.

Service Delivery &Process Compliance

·       Ensure adherence to ITIL processes including Incident, Problem, and Change Management.

·       Support change implementation and document all activities accordingly.

·       Contribute to continuous service improvement initiatives and operational efficiency.

·       Participate in disaster recovery testing and operational readiness activities.

Collaboration &Knowledge Sharing

·       Work closely with Technical Leads ,architects, and cross-functional teams to support migration and operational activities.

·       Share knowledge and document solutions for common issues.

·       Support junior engineers where required and contribute to team knowledge base.

Required Skills & Qualification

·       3–5 years of experience in IT infrastructure implementation and support.

·       Hands-on experience with Azure infrastructure and migration projects.

·       Strong skills in:

-           Azure administration (VMs, storage, networking)

-           Azure Migrate

-           Windows and Linux server administration

-           Networking fundamentals (IP, DNS, VPN)

-           PowerShell scripting (basic to intermediate)

·       Experience in VM provisioning, troubleshooting, and infrastructure operations.

·       Exposure to enterprise IT environments and migration projects.

Key Competencies

·       Strong problem-solving and troubleshooting skills.

·       Ability to work in fast-paced and high-pressure environments.

·       Good communication and stakeholder interaction skills.

·       Detail-oriented with strong documentation practices.

·       Customer-focused mindset with a commitment to service quality.

Qualifications & Certifications

·       Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

·       Preferred certifications:

-           Microsoft Certified: Azure Solution Architect (Expert)

-           Microsoft Certified: Azure AdministratorAssociate

·       Other cloud or infrastructure certifications are advantageous.