Institution: National Healthcare Group

Job description:

• ERAS (Enhanced Recovery After Surgery) Implementation and Care Coordination (45%

• Implement and monitor ERAS protocols across designated surgical condition

• Coordinate pre-operative assessments and patient education sessions and material

• Provide pre-operative counselling and education to patients and families

• Provide post-operative discharge support services to patients within 30 days of discharge

• Monitor protocol compliance and document variances

• Coordinate care across multidisciplinary teams throughout the patient journey

• Track and follow up on patient outcomes and recovery metrics

• Facilitate communication amongst various healthcare providers

Patient Care Management (25%)

• Conduct pre-operative screening and baseline assessments

Provide patient education and counselling throughout the care journey

• Coordinate pre-habilitation programmes job description of the VBC CPEs when required

• Monitor post-operative recovery and coordinate follow-up care

• Facilitate discharge planning and transition of care

• Provide post-discharge support and follow-up (e.g. Home rehab and Home nursing services)

• Collect and maintain data for ERAS compliance and outcomes

• Track key performance indicators including length of stay and readmission rates

• Support the implementation of Patient Reported Outcome Measures (PROMs)

Participate in quality improvement initiatives

• Generate regular reports on ERAS performance metrics

• Assist in analysis of outcomes data

• Participate in departmental meetings and quality improvement projects

• Support the implementation of Value-Based Care initiatives

• Assist in developing and updating patient education materials

Participate in staff training and education sessions

• Support any other Value-Based Care related work as requiredThis position will be deployed to one of the three NHG hospitals (Khoo Teck Puat Hospital, Tan Tock Seng Hospital, Woodlands Health).

Requirement

• Good communication skills, with the ability to speak common dialects an added advantage

• Able to work meticulously, independently and be a team player.