Role Overview

We are seeking an experienced HIS Manager to oversee the design, implementation, and optimization of our Hospital Information System across multiple clinics in our chain. This role requires a balance of IT knowledge, healthcare workflow expertise, and business acumen. The HIS Manager will ensure the system supports daily clinical operations, improves efficiency, and contributes to the company’s growth strategy.

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Key Responsibilities

• Lead and manage HIS operations across all clinics in the network.

• Collaborate with clinic managers, doctors, and business leaders to align HIS functions with company goals.

• Oversee vendor relationships, system customization, updates, and integrations.

• Ensure smooth operation of all HIS modules (registration, billing, pharmacy, lab, EMR).

• Train and support staff on system usage and new features.

• Monitor and analyze system data to generate business and clinical insights for decision-making.

• Drive process improvements to increase efficiency, reduce costs, and enhance patient satisfaction.

• Ensure compliance with data protection, healthcare regulations, and reporting requirements.

• Plan HIS scalability and upgrades to support the expansion of the clinic chain.

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Qualifications & Skills

• Proven experience in healthcare IT systems (HIS/EMR) and/or healthcare business operations, preferably within a clinic or healthcare chain.

• Strong knowledge of clinic workflows (registration, billing, pharmacy, lab, patient records).

• Hands-on experience in implementing, managing, or optimizing HIS/EMR systems.

• Ability to analyze HIS data to generate useful business and operational insights.

• Strong leadership and project management skills to manage vendors, system rollouts, and cross-functional teams.

• Excellent communication and training skills for both medical and non-medical staff.

• Familiarity with data privacy, compliance, and healthcare regulations (advantage).