Responsibilities:

• Provide frontline customer service.
• Scheduling of appointment and patient registration.
• Booking of referral appointments.
• Handling phone calls and inquiries.
• Process medical insurances, tax invoices and payment collection.
• Maintaining inventory levels.
• Handle administrative and ad-hoc duties.

Requirements:

• Minimum of 2 years of experience in a clinical setting.
• Previous experience in a healthcare organization is a plus.
• Familiarity and hands-on experience with the Plato System is preferred.
• Proficient in medical insurance processing.
• Tech-savvy.
• Team player with the ability to work independently.
• Strong interpersonal, communication, analytical, and problem-solving skills.
• Capable of planning and multitasking effectively.
• Possesses a positive work attitude and a willingness to learn.
• Availability to start on short notice is preferred.