We're looking for a receptionist to join our team and help us take great care of our patients.

Onsite Health is a chiropractic and physiotherapy clinic with two locations in Singapore — Novena Medical Centre and Capital Building in Raffles Place. We see a friendly mix of working professionals, expats, and corporate clients, and we also run an active on-site programme delivering pop-up clinics, ergonomic assessments, and MSK screenings at offices around the city. The front desk plays a central role in keeping everything running smoothly.

The role

You'll be the first person patients see and the voice they hear on the phone. You'll help shape the rhythm of the day — bookings, check-ins, payments, follow-ups — and work closely with our chiropractors and physiotherapists to make sure every patient feels well looked after.

A typical day looks like:

Welcoming patients and managing check-ins
Handling bookings, rescheduling, and enquiries across phone, WhatsApp, and email
Following up on missed appointments, pending bookings, and reminders
Processing payments and reconciling collections at end of day
Supporting insurance claims, billing, and receipts
Coordinating schedules across practitioners and both clinics
Managing referrals, medical reports, and correspondence with insurers and doctors
Keeping patient records tidy and documentation complete
Keeping the clinic tidy, stocked, and presentable
Supporting the team with general clinic operations

You'll fit in here if you're:

Warm and patient-centred, with a calm presence
Organised and detail-oriented
Confident on the phone and in person
Comfortable managing a busy reception independently
Quick with computers and happy to learn new systems
Dependable and proactive

Nice to have:

1–2 years in reception, front desk, or admin (healthcare or clinic experience is a plus)

Schedule

4–5 days per week
At least one weekend day required (Sat or Sun); both is preferred
Stronger weekend availability is reflected in pay

Salary SGD $2,000 – $3,000 per month, depending on experience and weekend availability

Why Onsite Health

Two well-located clinics — Novena and Raffles Place
A friendly, supportive team where your work genuinely matters
Variety in the role — clinic work alongside exposure to our corporate wellness arm
Room to grow into clinic operations over time

Locations