Centre Manager (Training School Operations)

About Us

Learning Explorer is a premier, award-winning group of language schools in Singapore. We specialize in delivering top-tier language programs in English, Mandarin, Japanese, Korean, Spanish, Thai, and Vietnamese. Located in the heart of the Central Business District (CBD)—highly accessible via Raffles Place, Tanjong Pagar, and Telok Ayer MRT stations—we provide premium language learning facilities driven by highly qualified, professionally trained educators.

The Role

We are seeking a dynamic, independent, and leadership-driven Centre Manager to oversee our center's daily operations and drive student recruitment. You will be responsible for managing the front-line operations team, resolving escalated administrative challenges, ensuring regulatory compliance, and maintaining a premium service standard for our students. This role requires an individual who can balance strategic growth with meticulous operational management.

Key Responsibilities

• Centre Leadership & Operations: Oversee day-to-day center operations, ensuring seamless administrative functions, a professional environment, and optimal facility utilization.

• Student Recruitment & Sales Management: Lead student enrollment efforts, track sales targets, and handle escalated inquiries to drive center revenue.

• Team Supervision: Guide, train, and support the Student Recruitment & Operations team to deliver an exceptional, premium customer service experience.

• Compliance & Governance: Oversee and audit operational activities to ensure strict adherence to SkillsFuture terms, conditions, and regulatory requirements.

• Data & Inventory Management: Ensure accurate maintenance of student databases, schedules, enrollment records, and center assets.

• Marketing & Growth Collaboration: Partner closely with the marketing team to execute center-specific promotional strategies and enrollment campaigns.

• Strategic Reporting: Directly support and report to Centre Directors regarding performance metrics, financial updates, and critical operational matters.

Job Requirements

• Education & Experience: Diploma or Bachelor’s Degree. Prior experience in center management, education operations, or customer success roles is highly advantageous, though comprehensive orientation will be provided.

• Skills & Attributes: Strong leadership capabilities, problem-solving skills, a positive mindset, and the ability to thrive under pressure in a fast-paced environment.

• Communication: Exceptional written and verbal communication skills. Proficiency in English and Mandarin is required to effectively communicate with Chinese-speaking clients, associates, and team members.

• Work Flexibility: Willingness to oversee operations during peak hours, including irregular hours and weekends when required.

• Work Schedule: 5-day work week (1 day off on a weekday, and 1 day off on either Saturday or Sunday).

• Eligibility & Location: * This position is not eligible for work pass sponsorship.

  • Candidates must currently be physically residing in Singapore and available for an in-person interview.

Position Details

• Job Type: Full-time, Permanent

• Salary Range: S$3,600.00 – S$4,300.00 per month (Commensurate with experience)

• Location: 10 Anson Road, #22-07, Singapore 079903

How to Apply

Ready to lead our team? Click the Apply Now button to submit your resume.

To help us process your application faster, please include the following details in your application note or cover letter:

1. Nationality

2. Earliest Available Start Date

3. Expected Monthly Salary

Learning Explorer | We understand learning the way you need it. www.learningexplorer.org