Job Title: Case Manager
Department: Social Work
Location: Apex Harmony Lodge
Reports To: Senior Medical Social Worker & Head of Clinical Division

We are seeking a highly motivated, compassionate and dedicated Case Manager to join our team in providing holistic, person-centred care for residents living with dementia. If you are passionate about making a meaningful difference in the lives of seniors and their families, we would love to hear from you.

Key Responsibilities:

• Coordinate and oversee individualized care plans for residents with dementia
• Work closely with a multidisciplinary team (nurses, therapists, doctors, social workers) to ensure quality care. Participate in team meetings
• Serve as the main point of contact for residents’ families, providing updates and support
• Monitor residents’ progress and adjust care plans as needed
• Facilitate admissions, care transitions, and discharge planning
• Assist the Medical Social Worker with managing workload, conducting audits, preparing reports, and implementing quality improvement initiatives related to social care coordination
• Ensure compliance with regulatory and documentation standards

Advocate for residents’ psychosocial and emotional well-being Requirements:

• Degree/Diploma in Nursing, Social Work, Psychology, or a related field
• Relevant experience in dementia care, case management, or long-term care preferred
• Strong interpersonal and communication skills
• Ability to work collaboratively in a multidisciplinary environment
• Compassionate, patient, and committed to eldercare
• Proficiency in information technology, including Microsoft Excel, Word, and PowerPoint, is required

What We Offer:

• A professional and supportive multidisciplinary environment
• Ongoing training and development in geriatric and dementia care
• Opportunities to contribute to service excellence and innovation in long-term care

Join us in advancing quality, dignity, and continuity of care for individuals living with dementia