Duration: Perm

Salary: $3200 - $4500

Location: Kent Ridge

Working Hours: Office hours

Job Scope:

• Reduce no show of first visit appointments by calling patients to confirm their attendance, and assist in any cancelations, rescheduling, or adhoc patient enquiry.
• Contribute to the development and implementation of Department plans to right-site or consolidate new (or outstanding) outpatient referrals via risk stratification on the basis of available historical clinical, biochemical and radiological information.
• Work closely with appointed Clinical Heads and Clinic Managers of Department of Medicine, to plan outpatient visit as per available clinic slot based on estimated urgency to be seen.
• Communicate and coordinate with referring healthcare stakeholders (e.g. NUP, Call Centre, Wards, patients) regarding the outcome of the outpatient referrals request made.
• Collate and evaluate appointment wait time data for review by the Department, and assist in preparation of management reports.
• Ensure that appropriate and complete documentation about appointment allocation and triaging is performed and maintained
• Participate in projects to improve processes related to appointment wait time management.
• Perform any other administrative duties as assigned by the reporting officer.

Requirements:

• Minimum Degree in Biomedical Science, Life Sciences, General Science or related fields
• Minimum Relevant working experience in a healthcare environment would be an added advantage

If interested, please send updated resume via email  [email protected] 

Melissa Zhang Zhiqi (Mezzo)

(CEI.No: R2197564 | Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

[email protected]