Job Description & Requirements

Essential Duties and Responsibilities:

The core duty of the Cancer Navigator is to provide care and support for adult cancer patients through psycho-social and emotional support which contribute to patient’s overall well-being and improved quality of life.

• Provide assistance for clients depending on their needs (newly diagnosed, actively receiving cancer treatment, palliative/end-of-life, survivorship)
• Provide psycho-social and emotional support for clients and their caregivers
• Link clients with relevant and suitable resources and services (such as financial assistance, food rations, transportation, mobility equipment, medical consumables etc.)
• Follow up with community partners to ensure continuity of care after referrals
• Refer client for counselling, and spiritual or mental health support as and when the needs arise
• Provide information or coordinate for clients to receive psychoeducation from medical/healthcare practitioners which could help them have better understanding of the cancer diagnosis, and its treatments and side effects
• Maintain relationship and communicate frequently with clients and caregivers to assess their coping as they navigate their cancer journey
• Advocate for the needs of cancer patients and create awareness on cancer through community programs and publicity campaigns
• Document case recordings according to interventions provided for the client
• Carry out assigned administrative and coordinating duties required to run programs and support group
• Contribute to planning and running of programs and support groups, depending on the needs of cancer patients in the centre
• Faciliate support group session and programs for cancer patients and their caregivers in the centre

Education and/or Work Experience Requirements:

• Degree in Counselling, Psychology
• Demonstrated experience in case management and supporting people impacted by illnesses/multiple adversities
• Skills in demonstrating warmth and empathy to individuals impacted by illnesses/multiple adversities
• Interest in providing support for individuals/families from the lower socio-economic status
• Open to work with clients of various age groups (children, adolescents, young adults, middle adults, older adults)

Other Requirements:

• Able to coordinate logistical requirements for in-house and external programmes
• Able to work on weekends as required by supervisor if the need arises (for outings with clients, support group sessions, outreach programmes)
• Ability to travel for home-visits