Responsibilities & Accountabilities

Business Development & Sales:

• Identify and develop new business opportunities by reaching out to ship owners, ship managers, fleet operators, and shipyards.

• Maintain and strengthen relationships with existing clients to ensure repeat business and long-term partnerships.

• Register the company with new customers and ensure inclusion in approved vendor lists to generate continuous enquiries.

• Achieve annual sales, revenue, and client retention targets as defined by management.

Commercial Management:

• Act as the primary commercial point of contact for all client enquiries.

• Coordinate with Service and Technical teams to close quotations issued by the Service team.

• Secure new Fleet Service Agreements (FSA) and manage timely renewal of existing FSAs.

• Prepare, review, and negotiate tenders, commercial proposals, service contracts, and framework agreements.

Strategy & Market Intelligence:

• Develop and implement sales strategies for LSA, FFE, and technical service work profiles in line with company objectives.

• Monitor market trends, competitor activities, and customer expectations.

• Advise teams on required changes in sales or service strategy based on market intelligence.

Internal Coordination:

• Work closely with the Technical Manager and Service Manager to obtain technical clarifications, define job scope, and ensure commercial feasibility.

• Ensure all sales activities, contracts, and client communications comply with the company’s QMS, internal procedures, approved conditions, and client technical scope as well as Class and Flag limitations.

• Coordinate with the Finance team for payment follow-ups, outstanding receivables, and commercial risk control.

• Support internal teams during contract clarifications and client escalations.

• Liaise with Technical Coordinators, Technical Superintendents, and Fleet Managers for closure of existing and upcoming service jobs.

• Coordinate with shipyards and repair facilities for upcoming dry-dock and project-based service opportunities.

Representation & Reporting:

• Represent the company at exhibitions, conferences, and client meetings.

• Maintain accurate sales pipelines, forecasts, and CRM records.

• Prepare periodic sales reports covering sales performance, hit rates, client feedback, market conditions, and opportunities for management review.

Qualifications

• Bachelor’s / Master’s degree in Business Administration, Marine Engineering, Mechanical Engineering, or equivalent.

• Sales or commercial training certification is preferred.

• Minimum 8–10 years’ experience in marine services, LSA/FFE, ship management, or technical sales.

• Proven experience in marine sales and contract negotiation.

• Strong knowledge of SOLAS, LSA Code, and applicable marine regulations.

• Basic technical understanding of LSA and FFE systems.