The Business Development Executive is responsible for pursuing new business patients and company leads for the growth of the Group’s multi-disciplinary specialties and current and new patient pool. 

These responsibilities involve the following tasks:

Specific duties:

●      Engage existing and new partnership channels, including direct patient referrals from insurance agencies, patient concierges and administrators, clinics, and health care providers as well as existing patients,
●     Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
●       Building business relationships with current and new patients and partners (including GPs, Specialists, Facilities like health screening centers, MRI Centers etc),

●       Understanding patient needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
●       Creating and maintaining a list/database of prospect partners; maintaining a database of prospective client information
●       Maintaining a pipeline of all sales administration.

General duties include:

●    Collaborating with the Director of business on goals, planning, and forecasting; maintaining short- and long-term business development plans  

●       Build and Drive potentials channels of business,
●       Proper sales documentation is produced, handled, and filed in accordance with Company policies and processes.
●      Continually develop and improve systems and processes to meet business needs and requirements.

●        Create and manage a strong reputation by demonstrating consistent and clear communication between internal and external parties
●       To focus on conversions and liaison with new patients
●       Directing new or warm patient leads to the respective clinics.
●       To have a clear understanding of the reimbursement and patient claim process
●       To have a good understanding of basic medical conditions such as referring appropriately to the correct medical professionals
●      To liaise with new specialists and medical professionals such as to open new sales and referral channels
●       To have a good understanding of the call center function within Livingstone Health and assist where needed
●       Any other ad-hoc duties as required.

Job requirement:

●     Team player, collegial and accountable,
●   Take pride in service standards and patient care,
●       Responsive and willing to learn,
●       Excellent verbal and written communication skills
●       Dynamic and self-motivated individual with good organizing abilities, interpersonal skills
●       Able to build and leverage relationships into business goals
●       Degree or Diploma/certificate in Business Management or related discipline, preferably in patient care-related fields such as Third Party Administrator (TPA) companies