PRIMARY DUTIES AND RESPONSIBILITIES

• Participate in tactical business development strategies to identify and onboard brands to YSG as their eCommerce enabler while leveraging YCH’s supply chain and fulfilment capabilities.
• Execute the full spectrum of sales activities to achieve business and revenue targets.
• Prospect, qualify, and develop new leads within assigned market segments and industries.
• Promote and sell the organisation’s full suite of services, including marketplace channel management, ecommerce strategy, B2C/B2B fulfilment, and regional logistics solutions.
• Manage the entire sales cycle from lead identification, engagement, proposal presentation, negotiation, closing, onboarding, and post-sales support.
• Collaborate with internal teams (operations, solutions, warehouse, and regional stakeholders) to develop customised and scalable solutions.
• Build and maintain relationships with marketplace platforms and partners to encourage collaboration and referrals.
• Act as a Brand Ambassador for YSG and YCH in managing post-sales relationships and ensuring client satisfaction and retention.
• Track sales performance, prepare reports, and analyse commercial data to support forecasting and strategic planning.
• Maintain accurate documentation of pipeline, revenue, and client interactions using CRM and reporting tools.
• Provide insights on market trends, customer behaviour, and performance metrics to enhance business growth strategies.
• Perform any other duties as assigned by Senior Management.

JOB REQUIREMENTS

• Diploma or Degree in Business, Marketing, Supply Chain, Analytics, or a related discipline.
• 1–3 years of relevant experience in business development, ecommerce, logistics, or a related commercial role.
• Experience working with brands in categories such as FMCG, Beauty & Personal Care, Healthcare, Consumer Electronics, Lifestyle, or Retail will be an advantage. Strong proficiency in Microsoft Excel is required (including advanced formulas, data analysis, and reporting).
• Working knowledge of Excel Macros/VBA and Power BI is highly preferred to support dashboarding, performance tracking, and business analytics.
• Ability to interpret data, build reports, and translate insights into actionable business strategies.
• Strong presentation, communication, and negotiation skills with the ability to engage stakeholders at all levels.
• Understanding of ecommerce ecosystems and/or logistics fulfilment operations is an advantage.
• Strong business acumen and customer-oriented mindset with the ability to build long-term partnerships.
• Able to thrive in a fast-paced environment, manage multiple priorities, and adapt quickly.
• Meticulous, organised, and results-driven with strong time management skills.
• Strong command of English; additional regional language skills are advantageous.
• Professional team player with the ability to work cross-functionally across departments and regions.