Primary Responsibility

· Cleaning, Maintenance and Trouble-shooting of Coffee Machine

· Grinding, Dosing and Tamping

· Extraction and Brewing

· Milking Techniques

· Basic understanding of making western coffee (eg. Latte/ Cappuccino)

· Basic understanding of making latte arts

· Able to calibrate the grinders and make an espresso/cappuccino/latte

· Take clients’ orders and serving beverages accordingly

· Will prepare and serve our full range of hot and cold drinks, sweet and savoury snacks.

· Maintain presentation and tidiness at Cashier Counter, enforcing a high standard of hygiene and sanitation

· Estimate demand and making the coffee accordingly, without making unnecessary wastage

· Assist in set-up of display counter and condiments counter for service

· Perform cashiering duties, handle cash and Point of Sales Machines, and do daily closing and balancing of cash

Customer Service

· Be polite in clients’ presence

· Assist clients with regards to outlet operation

· Update clients’ feedbacks immediately to supervisor

· Have good eye contact when speaking with another

· Communicate effectively including with team members

Hygiene and Work Safety

· Practice good food hygiene and personal hygiene

· Take care to prevent any food contamination

· Reinforce all outlets follow strictly

· Observe safe work procedures when handling equipment

· Strictly follow employees’ entrance and emergency procedures at clients’ premise