Job Title : Bank Ops (Analyst Junior)

Job Type : Contract - 9 Months Extendable

Job Location: West, Singapore

Job Description:

· Process fulfilment of requests through retrieval of information & updates in Bank’s operating systems within specified Service Standard, timely and accurately

· Process requests on Account Maintenance/Updates on customer’s accounts.

· Highlight on operational issues and provide timely escalation to management

· Identify operational risks and implement measures to address/mitigate the risk

· Participate in process improvement in providing ideas/initiatives in digitization and automation

· Establish and maintain effective relationship & partnership with key internal & external stakeholders

· Work closely with various stakeholders in daily activities, understand process frictions and recommend ideas to achieve Design-For-No-Ops strategy

· Contribute to updates of Process Risk Maps & Standard Operating Procedures

· Timely escalation of any ops/system issue to Team Lead

· Liaising and assisting SPF/LEA with retrieval of bank information/documents

· Any other ad-hoc assignments from Team Leader to improve the team’s performance

Job Requirements:

· Diploma in any discipline.

· Training will be provided for those without related working experience

· Proficient in Microsoft Office Word, Excel, Outlook, PowerPoint

· High level accuracy level, well-organized

· Knowledge of the bank’s core operating systems and control standards is advantage

· Meticulous, with an eye for details, team player and can-do attitude

· Good communication skills verbally and written

· Singaporeans only need to apply (This is an outsource role)

Others

· Working Hour: Mon – Fri (8.30AM – 6PM)

· Working location: West- Toh Guan Road

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

All Curriculum Vitae will be treated with strict confidentiality. We regret to inform you that only shortlisted candidates will be notified.

Mounika Tanuku
Senior Recruitment Consultant
EA License No 93C4403 
EA Regn No R22109193