Our client is currently seeking an Assistant Store Manager to support the Store Manager and management.

Job Responsibilities:

Responsible for the optimization of the overall sales performance of the store, through the constant increase of customer service standards and the continuous development of the product knowledge and of the team selling skills
Constantly monitors the team sales performance through the main KPIs, establishing and implementing specific action plans in order to improve sales
Analyze the market context in which works and to suggest improvements, understands market trends and competitors in order to analyze and identify business opportunities/initiatives with the aim of improving sales, promoting new products
Maintains excellent customer relationships, coordinating the store team and ensuring high levels of customer satisfaction
Creates a cohesive team coordinating its different activities in order to make sure that the team members are always motivated and competent
Ensures the professional growth, the product knowledge and the training of the store team, by constantly stimulating them to be up-to-date about the luxury industry and create career plans for the team
Oversees the visual merchandising practices and standards ensuring that the store windows, the displays and the store and product image are in line with the corporate and Central Visual guidelines
Responsible for managing and optimizing the stockroom, coordinating the Retail Operations team, in order to guarantee that it is in line with the sales potential

Requirements:

With at least 5 year solid luxury retail sales experience
Prior exposure in luxury goods such as timepiece, fashion or jewellery is preferred
Possess excellent communication, customer service and interpersonal skill
Able to work independently with minimum supervision and guidance
Team player with ability to perform in fast pace environment

Interested candidates can email their updated resume to [email protected]