Company Overview

APP Systems Services (APP) is a leading regional organization with strategically located sales offices and service centers across Southeast Asia and India. Our headquarter in Singapore serves as the central hub for innovation, collaboration, and operational excellence.

At APP, we are committed to providing advanced solutions in electronics, bioscience, vacuum technology, and related products, along with efficient after-sales support. Our expertise extends to critical processes/services in the semiconductor, optics, pharmaceuticals, bioscience, R&D and defence industry. Through longstanding partnerships with global industry leaders, we have built a reputation for quality, reliability and technological leadership.

Why Join us?

We are an established and diversified group of companies specializing in high-technology products and process plants. APP has experienced significant growth in recent years. We nurture a supportive and empowering environment for motivated individuals to unlock their full potential. If you're ready to challenge yourself and showcase your abilities, APP offers the perfect environment for you to thrive.

Opening Job Opportunity:

We have an opening for an Assistant Service Manager to manage the CTI Cryogenic Field Service. You will work closely with your team to ensure day-to-day operations are executed in a safe and timely manner. In this role, you will be responsible for:

What You Will Do:

· Lead and support field service activities for CTI cryopumps, including installation, troubleshooting, regeneration issues, cooldown performance, leak diagnostics, and controller interfacing.

· Guide and provide technical support to service engineers and technicians – for escalation cases.

· Ensure all service work meets quality, safety, and documentation standards.

· Participate in complex customer site troubleshooting and root cause analysis.

· Drive continuous improvement of workflow and installation/troubleshooting methods.

· Support manpower planning and coordination of service jobs daily.

· Coach and mentor the field service team for capability development and improvement.

What You Must Have:

· Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline.

· Minimum 4 years and above of leadership and hands-on experience working with vacuum systems or similar industrial equipment.  

· Strong troubleshooting capability in electrical and mechanical systems.

· Strong communication and documentation skills, with the ability to interface professionally with customers, suppliers, and internal stakeholders.

· Experience with CTI cryopumps or vacuum pumps is highly preferred.