Job Summary

The Assistant Restaurant Manager supports the Restaurant Manager in executing the business plan and managing daily restaurant operations. You will lead and motivate a diverse team to deliver exceptional customer experiences while driving operational excellence and continuous improvement.

Responsibilities

• Cascade KPIs to teams and individuals to drive measurable business results
• Analyze operational data to identify cause-effect relationships and recommend effective solutions
• Assess critical elements of operational challenges and propose actionable courses of action
• Provide expert guidance and advice within your area of responsibility to enhance team performance
• Seek and share learning opportunities to continuously improve skills and knowledge across contexts
• Evaluate customer needs and experiences to develop solutions that enhance value and satisfaction
• Adapt to changing circumstances, including emergencies, to maintain smooth restaurant operations
• Implement initiatives that improve processes and systems for operational efficiency
• Facilitate team discussions to build consensus on ideas and recommendations affecting performance
• Identify and cultivate partnerships that strengthen internal and external relationships
• Lead staff supervision by clarifying roles, planning work, and assessing performance to build a high-performing team
• Monitor emerging trends and issues to proactively address impacts on team and service quality
• Create opportunities for team members to contribute ideas that enhance service excellence

Required competencies and certifications

• Minimum 3 years of experience in the Food and Beverage industry in Singapore
• Knowledge of local food industry laws, certifications, regulations, and compliance requirements
• Ability to manage both Back and Front of House operations effectively
• Experience in store operations and staff scheduling or roster management
• Strong communication skills to engage effectively with internal teams and external parties
• Passion for the food industry and delivering outstanding customer experiences