Job Summary/Benefits:

• Salary : Up to 6,500 (depends on experience & qualification)

• Working Days: Monday to Friday

• Working Hours: 8:30am to 6pm

• Company Benefits: AWS + Performance Bonus + Yearly Increment

• Location: Kent Ridge - Hospital Settings (Government)

Job Responsibilities:

Awards Management & Recognition

• Lead the coordination of quarterly internal service awards and external service award submissions

• Call for submissions, consolidate evidence, and manage scoring processes with precision and fairness

• Liaise with organising committees to ensure seamless award presentations and events

• Drive improvement projects for service awards and recognition systems employing automation / APIs

Stakeholder Engagement

• Collaborate with internal partners such as HR, as well as external organisations, to drive award participation and recognition initiatives

• Communicate effectively with diverse stakeholders to ensure timely and impactful submissions

Learning & Exposure

• Organise site visits to renowned service organisations, providing learning opportunities and inspiration for service champions

• Curate meaningful experiences that reward and motivate staff for their dedication to service excellence

Service Academy Support

• Contribute to broader departmental functions, including co-training initiatives, e-learning and on-ground service coaching

• Support the Academy's mission of embedding service excellence into daily practice and culture

Requirements:

• Bachelor's degree, preferably in Learning & Development or related field

• At least 3 to 5 years of experience in learning & development, awards management, or stakeholder engagement

• ACTA, DDLP certification would be an advantage

• Strong project management and organisational skills, able to manage multiple priorities

• Excellent communication, problem-solving, presentation, negotiation, and interpersonal skills

• Passion for service excellence and recognition, with a keen eye for detail and quality
  

  Applicants who possess the relevantexperience or interest are most welcome to apply. For a quick response, you maycall or WhatsApp to 6990 0414 in the following format.

  Position applied:

  Name:

  Residential area:

  Alternatively, you may send yourapplication and resume in MS Words format to [email protected]

  **We regret to inform that onlyshortlisted candidates would be notified.

  By submitting your personal dataand/or resume, you give consent to collection, use and disclosure of yourpersonal data and/or resume by the company (or its agent) for the purpose ofthe processing and administration by company relating to this job application.

  https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf  

  Shaguna Anbalagan
  Registration Number: R26162921
  EA Licence No: 13C6730 (MCIConsulting Pte Ltd)