Job Responsibilities:

Operational Delivery

• Ensure projects are consistently on brief, on time and on budget
• Ensure compliance and championship of internal processes with both internal and external stakeholders
• Management of key suppliers, ensuring delivery of their project area is delivered within budget and to a high quality in line with client expectations
• Management of event budgets, tracking expenses, and ensuring that events are executed within budget. This may include negotiating contracts, managing payments, and tracking financial records
• Assist in the Service Quality feedback to assess the success of the event, analyze and identify areas for improvement in future events
• Facilitate programmes, rehearsals, and onsite briefings when required

Creative

• Support the creative development, production, and launch of experiences across multiple touchpoints, ensuring alignment with the client brief and strategic objectives
• Facilitate cross-functional collaboration to ensure integrated delivery and consistency in meeting client objectives

Client Relationships

• Daily point of contact for clients on projects
• Support the management of client expectations by providing updates on deliverables, timelines, scope, and budget status.
• Ensure clarity around roles, responsibilities, scope changes, and programme milestones, escalating issues where appropriate
• Contribute to client discussions by offering practical recommendations aligned with objectives and industry best practices

Finance

• Monitor project profitability and highlight risks impacting margins
• Obtain, review, and evaluate vendor quotations, supporting negotiations to ensure value, quality, and cost efficiency in line with project budgets

Job Requirements:

• Bachelor’s degree/Diploma in a related field such as Events Management
• Minimum 3 - 5 years agency experience in the brand experience or live event space
• Excellent verbal and written communication skills
• Creative thinker and problem solver
• Ability to multitask, troubleshoot and have strong stakeholder management skills
• Great experience in client relations and management
• Excellent attention to detail