We are seeking a proactive and customer-focused Assistant Manager, Operations to support operational activities and stakeholder engagement within a large-scale infrastructure project.

You will be responsible for coordinating daily operations, managing stakeholder communications, and ensuring timely resolution of service-related issues. This role requires strong organisational, communication, and problem-solving skills.

Key Responsibilities

• Manage and oversee daily operational activities, including scheduling, resource planning, and coordination of works
• Liaise with internal teams, contractors, and external stakeholders to ensure smooth execution of operations
• Engage customers professionally to address enquiries, feedback, and service-related issues
• Track, monitor, and report operational performance, identifying areas for improvement
• Maintain accurate records and databases for reporting and analysis
• Support continuous improvement initiatives to enhance operational efficiency and customer satisfaction
• Handle escalations and ensure timely resolution of issues
• Perform any other duties as assigned

Requirements

• Degree in any discipline
• At least 3 years of experience in operations, customer service, facilities management, logistics, or related fields
• Strong communication and interpersonal skills, with ability to engage diverse stakeholders
• Good problem-solving skills and ability to manage multiple tasks effectively
• Proficient in Microsoft Office applications (e.g., Excel, PowerPoint)
• Self-motivated, adaptable, and able to work independently
• Willing to work beyond standard hours or weekends when required

Interested applicants please send your resume in MS Words format [email protected] and attention to Prasant Sirohi (R22106307)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R22106307

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117