JJ Consulting Services is a recruitment firm partnering with multinational companies expanding in Asia. Our consultants bring deep industry and functional expertise, delivering top professional and staffing solutions to clients and candidates.

Our client is a luxury 5‑star city‑centre hotel in Singapore, who is seeking to recruit an Assistant Manager, Housekeeping. This position is based in Singapore.

Responsibilities

• Inspect rooms, corridors, and service areas daily to ensure cleanliness and quality standards are consistently met
• Conduct daily inspections of VIP rooms, showrooms, and preventive maintenance areas to maintain service excellence
• Coordinate with Front Office and relevant teams to ensure timely room release and readiness for guests
• Lead housekeeping shifts, delivering personalized in-room guest service to enhance guest satisfaction
• Prepare VIP rooms and amenities according to established hotel standards
• Train and guide housekeeping staff on guest interaction, technical skills, and service processes to improve team performance
• Manage guest requests and complaints promptly while upholding excellent service standards
• Oversee team operations including conducting briefings, enforcing grooming standards, and planning staff schedules and rosters
• Manage housekeeping resources such as supplies, equipment, linen, and chemicals to optimize operational efficiency
• Ensure compliance with hotel policies, safety procedures, and performance goals while maintaining effective interdepartmental communication

Preferred competencies and qualifications

• Tertiary education or diploma in hotel courses preferred
• Minimum 2 years of housekeeping experience, including at least 1 year as a housekeeping executive
• Experience in housekeeping or supervisory roles at a similar-level hotel
• Trainer or on-the-job trainer experience preferred
• Proficient computer skills, preferably in MS Word, Excel, and PowerPoint
• Presentable, well-groomed with demonstrated leadership qualities
• Technical skills relevant to housekeeping and coordination
• Strong supervisory and leadership skills with a collaborative, enabling, and entrepreneurial approach
• Well-developed interpersonal skills with guests, colleagues, and management
• Knowledge and use of Property Management Systems (PMS) such as Opera and E-Housekeeping

EA Licence No.: 12C6207

JJ Consulting Services

Applicants are invited to send a MS Word resume to [email protected] stating the position applying for, present/expected salaries, and earliest available date. Only shortlisted candidates will be notified.

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