Assistant Manager, Concierge

We are seeking a sophisticated and driven Assistant Manager, Concierge to lead our front-of-house team at a prestigious high-end residential development in the heart of Marina Bay. This is a pivotal leadership role for a service professional who thrives on interpersonal interaction and takes immense pride in delivering a "Gold Standard" resident experience.

Key Responsibilities:

• Team Leadership: Lead, mentor and inspire a dedicated Concierge team to achieve excellence in daily operations
• Service Excellence: Enhance and uphold bespoke service standards, ensuring every resident interaction is seamless, professional and personalized
• Strategic Partnership: Work closely with the Management Team to align concierge operations with the overall estate management goals
• Operational Management: Oversee roster planning, handle complex resident inquiries and ensure the lobby and communal facilities reflect the luxury status of the development

Requirements:

• Experience: Proven track record in luxury hospitality, premium residential services or high-end guest relations
• Soft Skills: Exceptional communication skills with a natural ability to connect with people from diverse backgrounds
• Leadership: Strong team-building skills with a passion for coaching and developing staff
• Flexibility: Ability to work a 5-day work week (including weekends) on a rostered basis
• Availability: Must be comfortable with 12-hour shifts on selected Fridays, Saturdays and Sundays, as well as working on Public Holidays.

Join us to develop your passion and enjoy a fulfilling career full of varied experiences.

Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.