• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers, and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for the General Manager (GM) during their absence. Make executive decisions, hold meetings, and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment.

Job Requirements

• Stable work history.
• Must be self-motivated and possess the desire for self-development.
• Ability to work autonomously when required.
• A team player.
• A person dedicated to customer satisfaction and a great customer experience.