[Job Order ID: 1607428]

Responsibilities:

• Oversee daily operations of assigned procedural service points, including front counter services and administrative workflows.
• Partner with clinical leaders and nurse managers to resolve operational, system, and process issues in line with SOPs.
• Manage annual budgeting, financial reviews, and service development initiatives for assigned areas.
• Identify and mitigate safety risks to ensure a safe, clean, and patient-friendly environment.
• Plan and execute CAPEX and OPEX procurement to ensure operational readiness of service points.
• Drive service improvement initiatives to enhance patient experience and achieve departmental KPIs.
• Develop and implement clinical service plans to meet volume and financial targets in collaboration with clinical stakeholders.
• Coordinate licensing renewals, regulatory compliance, and audit readiness for procedural areas.
• Maintain licensing records, manage corrective action plans, and support staff compliance training.
• Manage renovation projects from planning to completion, ensuring minimal service disruption.
• Coordinate contractor handovers, quality checks, and operational readiness post-renovation.
• Support business continuity planning, SOP reviews, staff training, and downtime preparedness.
• Collaborate with transformation teams on quality improvement and operational excellence projects.

Requirements:

• Degree in any discipline.
• Minimum 3 years’ experience in the healthcare industry.
• Healthcare operations experience is an added advantage.
• Strong analytical, organisational, and problem-solving skills.
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Ability to manage multiple priorities and work effectively under tight timelines.
• Proficient in Microsoft Word, Excel, and PowerPoint.

To Apply, please kindly email your updated resume to [email protected]

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EA Personnel Name: Marcus koo JunJie

EA Personnel Registration Number: R26160924

EA License No.: 07C5771