Job Scope:

• Processing of policy documents ensuring accuracy of document and meeting turnaround time.
• Processing includes new business, renewals, endorsements, cancellations, and miscellaneous items in accordance to established guidelines. This is for both Motor individual policies as well as fleet policies.
• Develop detailed knowledge of coverages.
• Develop knowledge in underwriting and processing of both individual and fleet accounts.
• Assist in generating and sending renewal notices as and when required.
• Ensure proper file records of policy documentation is maintained at all times.
• Work closely with external and internal stakeholders such as other insurers (for NCD and claims data), Finance, Claims, Underwriting/Marketing to support business strategies.
• Participate in project management on new initiatives and system change for alignment and continuous improvement.
• Be actively involved in project management, eg UAT, System and Resource Integration when needed.
• Any other duties as assigned by HOD/Competent Authority.