Responsibilities

1. Handles sales enquiries and develop new market segments

2. Develop new / existing customers and develop new sales opportunities

3. Respond to sales enquiries attentively and promptly to secure deals

4. Establish good relationship with potential / existing customers

5. Assist in the planning and coordination of banquet events

6. Collaborate closely with clients to understand their requirements and ensure their satisfaction

7. Support the Sales Manager in sales activities to maximize event bookings

8. Coordinate with various departments to ensure the seamless execution of events

9. Ensure compliance with company policies and procedures during events

10. Assist in the preparation of sales reports and event evaluations

11. Maintain accurate records of event details and client communications

12. Prepare BEO accurately and ensure it is distributed to all relevant department

13. Plan resource effectively with internal departments to deliver excellent service to customers

14. Be present on the day of the event to establish good guest relations, ensure smooth execution and manage any feedback to ensure customer satisfaction.

Any other administrative duties may be assigned from time to time.

Requirements

• Minimum Diploma with at least 2 years of experience in a similar capacity

• Service oriented with a positive personality and comfortable with interacting with people of all levels.

• Outgoing personality, team player, resourceful and meticulous

• Ability to multitask and adapt to challenges of a fast-paced environment