Location: Islandwide
Basic + Allowance + Incentives + AWS + Bonuses

DUTIES AND RESPONSIBILITIES:

Operations

Led a team of Senior / Foodcourt Manager in achieving sales targets and overall performance of outlets
Provide guidance to Senior / Foodcourt Manager and F&B Supervisor to maintain smooth daily operations of the Foodcourts and Coffeeshops
Ability to lead and set directions as well as provide guidelines to the operation team according to company SOPs and operational workflows.
Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
Assist inspectors of relevant authorities/ agencies such as NEA, SFA and Civil Defense during outlet inspection and follow-up actions.
Liaise with landlords on building matters, joint promotions and events.
Responsible in marketing of food stalls to tenants and ensure outlet’s prompt collection of rental from tenants
In-charge for lease renewal agreement, negotiate and follow-up on terms of lease with stall tenants.
Responsible for sourcing qualified tenants / food types to fill up vacant stalls and to ensure that all vacant stalls are filled
Propose activities according to market needs.
Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
Able to handle daily sales settlement
Work with Business Development and Project to identify potential new business opportunities, sites, source, build and renovate
Responsible for the financial and operational performance of the Foodcourt and Coffeeshop of designated area
Work with senior management and financial team on outlets’ budgets.
Establish overall business plans and provide regular reports on area performance, sales and financial budget analysis to senior management
Provide solutions to improve the bottom line to outlet’s Profit and Loss.
Maintain and improve established quality and service standards
Develop employees by providing ongoing feedback for operational improvement and establishing performance expectations
Maintain good working relationships with landlords, relevant authorities/ agencies, and stall tenants.
Conduct regular checks on the hygiene, service standards and quality of products, and provide feedback internally and to stall tenant.
Ensure selling prices of stalls according to agreements.
Assess and provide evaluation of stall tenants' performance.
Supervise and provide guidance to stall tenants and cleaning contractors to provide high quality of service and achieve housekeeping excellence.
Conduct weekly and monthly outlet’s meeting
Ensure M&E works according to schedule.

Administration

Review staff performance and provide recommendation on staff confirmation, promotion and training to enhance their work performance.
Handle disciplinary issues, grievances, disputes and work tension among the team.
Handles the termination procedures as per company’s guideline.
Effectively communicate company policies and procedures to team members, and stall tenant etc.
Accountable for outlet float money, petty cash and daily sales collection.
Responsible for ensuring stall tenants’ daily sales received, are correct and being bank in.
Timely submission of outlet reports.
Prepare and submit monthly reports to Senior Management.
Ensure proper cost control on all expenses according to budget.
Carry out necessary actions against stall tenants and contractors for non-conformance in service, housekeeping and agreements.
Any other assigned tasks

JOB REQUIREMENTS: