* Provide day-to-day operational support and maintenance of low-code/no-code applications.

* Monitor application performance and troubleshoot issues in production environments.

* Design, develop, and maintain applications and automations using Microsoft Power Platform – including Power Apps, Power Automate (Cloud and Desktop flows), Power Virtual Agents, Power BI, and Copilot Studio.

* Build responsive canvas and model-driven apps, integrating with Microsoft 365 and third-party systems to streamline end-to-end processes.

* Configure and maintain integrations via APIs and RPA to support end-to-end business process automation, including authentication and error-handling.

* Implement secure development practices and manage user access controls in line with IT security, data privacy, and governance policies.

* Assist in gathering, documenting, and validating business and technical requirements; maintain traceability from requirements through to delivered features.

* Support delivery of small-scale digital transformation projects and enhancement requests, coordinating with stakeholders for acceptance and rollout.

* Provide timely updates to stakeholders, validate requirements iteratively, and manage acceptance criteria for releases.

* Collaborate with cross-functional teams to drive innovation and align digital initiatives with strategic business goals.

* Participate in peer code reviews, solution design walkthroughs, and team knowledge-sharing sessions to promote best practices.

* Develop and maintain user manuals, SOPs, and deliver structured user training sessions for new or updated applications.

* Promote a culture of continuous improvement by regularly reviewing digital solutions and incorporating user feedback.

* Research and evaluate emerging technologies to identify innovative tools and practices that can enhance business processes.

* Lead proof-of-concept initiatives to test and validate new digital solutions before full-scale implementation.

* Collaborate with cross-functional teams to drive innovation and align digital initiatives with strategic business goals.

* Drive digital adoption through community engagement and foster a strong citizen developer culture.

* Monitor industry trends and best practices to ensure solutions remain modern, scalable, and competitive.

Minimum Education / Qualifications

Diploma/Degree in Information Technology or equivalent

Minimum Years of Relevant Experience

2 years’ experience in developing SharePoint and low-code applications and managing workflow tools

Knowledge / Skills

* Experience in Office 365 apps, Microsoft Power Platform, SPFx, RPA, and/or workflow tools (e.g., Nintex, Workato, etc.)

* Experience in software development and programming

* Experience in UI/UX design will be an advantage

* Experience in project management

* Knowledge of application lifecycle management

* Awareness of IT security principles and data privacy standards.

* Strong planning, analytical, and problem-solving skills

* Able to work and deliver under a tight timeline

* Excellent communication and written skills

* Adaptable and dynamic as things evolve

Attributes (Functional or Leadership Competencies)

* Proactive in seeking assistance, input, and feedback

* Customer-centric

* Team player with excellent interpersonal skills and able to multi-task

* Excellent communication and written skills