Job Description

Key Responsibilities

• Identify Complex problems and needs at the customer site and work throughout the work cycle until the implementation of the solution

• Lead recipe creation to optimize system performance and Train PSE/AEs' in recipe creation

• Application Qualification of new  technologies/features,  Executes ß-sites, evaluation and demos at customers site

• Participate in Customer Demo Activities

• Participate in finding the solution, follow up on solution execution

• Create new methodologies in order to optimized system performance for specific application

• Analysis and Transfer new application capabilities in the system envelope from product division to customer application support team

• Participates in customer technical review meetings

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations