We are looking for a detail-oriented and proactive

Air Freight Operations Executive to support and manage end-to-end air freight import and export operations. The role involves close coordination with customers, airlines, vendors, and internal teams to ensure timely, compliant, and cost-effective shipment handling. Fresh graduates are welcome to apply, as training will be provided.

Operation Hours: 5.5 days work week

• 0900 - 1800 Mondays -Fridays
• 0900 - 1200 Saturdays (Alternate)

Working Location: Airport Cargo Road

Job Descriptions:

• Coordinate and manage air freight import and export shipments from booking to final delivery.
• Handle email and operational correspondence with customers, airlines, agents, and vendors.
• Prepare and process export documentation in compliance with air freight regulations and internal procedures.
• Ensure adherence to export/import regulations, compliance requirements, and airline policies.
• Provide quotations for export, import, and co-loading shipments in a timely and accurate manner.
• Perform shipment tracking and status updates, proactively informing customers of any changes or delays.
• Coordinate cargo collection and delivery with transporters and warehouse operators.
• Liaise with vendors, airlines, ground handlers, and overseas agents to ensure smooth operations.
• Prepare billing, costing, and job closure documentation, ensuring accuracy and completeness.
• Support operational improvements and carry out ad-hoc duties as assigned by management.

Requirements:

• Diploma or equivalent qualification in Logistics, Supply Chain, or related field.
• Preferred individuals with experience using Sysfreight or Cargowise
• Prior experience in air freight operations (import/export) is preferred. Fresh graduates are welcome to apply ; on-the-job training will be provided.
• Familiarity with air freight documentation and compliance procedures.
• Good communication and coordination skills.
• Strong attention to detail and ability to handle multiple shipments simultaneously.
• Proficient in Microsoft Office and freight management systems.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer

• Competitive remuneration package
• Exposure to end-to-end air freight operations
• Supportive team environment with growth opportunities