Job Summary:

• Front office engagement of parents and visitors providing customer service and daily attendance of the child
• Provide information and application process concerning vacancies, school fees and programs, including coordinating with statutory officers for application matters
• Facilitate parents’ application including calling parents up for enrolment concerning providing information and documents
• Maintain accurate students’ information concerning family information and fees
• Conduct monthly finance processes along fee collection invoices
• Responsible for document safekeeping including children’s information for proper control and retrieval
• Responsible for the center’s procurement
• Responsible for other administrative duties including storage of stationaries
• Support center’s operational workflow

Main Roles & Responsibilities

Centre Support

• Meet and greet parents, students and visitors at the school
• Provide proper information about school fees and programs
• Handles queries from parents and provide necessary support
• Process children attendance daily

Administrative

Responsible for the all children and parent’s information in the Student Management Systems, that will include the following:

• Children movements ranging from Enrolment, Withdrawal, Transfer,
• Change of program, Promotion of Children
• Updating of School Fees
• Perform front office general duties as may required
  
  Enrolment

• Administer the application of parent’s application towards calling parents up for enrolment (in accordance to priority sequence) when a vacancy arises.
• Follow up with parents on the documents and payment.
• Planning of orientation sessions for parents and the children

Finance and Procurement

• Issuing of invoices for purchases of books etc
• Checking of monthly fee invoices
• Creating of monthly giro deduction listing, updating of monthly payment
• Follow-up on discrepancies for any over-payment or under-payment of subsidy as well as subsidies adjustments.
  Purchase items from suppliers for books order.
  
  Job Requirements

• Bachelor's Degree in any discipline with at least 1 year of work experience in Administration (preferably in the Education & Training Environment)
• Has experience in managing the Learning Management System (LMS) and setting up of Student Management System (SMS) (advantageous)
• Good interpersonal skills, able to relate to people from different culture and languages.
• Bilingual in English and Mandarin preferred as need to liaise with Mandarin speaking customers.
• Good written and verbal communication skills.
• Must love children and be comfortable working around them.
• Able to work independently, multi-task and adapt quickly in a fast-paced environment.
• Able to handle confidential information with discretion and integrity.
• Proficient in MSOffice Applications.

Working Hours:

• Wednesdays 1-9pm
• Thursdays 1-9pm
• Fridays 1-9pm
• Saturdays 9am-6:30pm
• Sundays 9am-6:30pm
• Monday & Tuesday off