Job description

Role Purpose: The Communications Executive provides administrative and operational support to the communications function. The role focuses on social media execution, design and publicity support, content collation, partnerships, and corporate communications initiatives. This role also includes administrative work for the department.

Functional Competency Areas

• Communications & Public Relations – Basic to proficient
• Digital & Social Media –Proficient
• Partnerships - Basic
• Administrative & Operational Support – Proficient

Key Competency Indicators

• Executes assigned communications tasks accurately and on time.
• Supports content creation and collation.
• Applies brand and editorial guidelines consistently.
• Demonstrates learning agility and teamwork.

Responsibilities:

Social Media / Media

• Day-to-day management of the organisation’s social media platforms (e.g. Facebook, Instagram, LinkedIn).
• Schedule posts, track engagement metrics, and compile basic social media performance reports.
• Assist in content creation, including copywriting, visuals, and short videos for social media.
• Monitoring media and social media mentions.

Design & Publicity Materials

• Support the design and production of publicity materials such as posters, flyers, EDMs, banners, and social media assets for fundraising and partnerships teams.
• Liaise with external designers and printers when required.
• Work with decentralised units to ensure materials adherence to HQ’s brand guidelines.

Communications (Internal / External)

• Collate information, “Life transformation” stories, photographs, and data from internal departments for use in:

> Annual reports

> Internal Communications (Intranet)

> External e-newsletters and donor updates

• Assist with proofreading and editing of content.
• Plan and Post content on Fei Yue’s intranet.
• Provide support to C&P Manager in implementing communications plans and campaigns.

Administrative & Coordination Support

• Maintain media lists, content calendars, image libraries, and document repositories.
• Support logistics and coordination for media events, photoshoots, and communications campaigns.
• Track deadlines and follow up with internal stakeholders for content submissions.

Partnerships Support

• Support in the Partnerships pillar in selected events or networking sessions.
• Send out Appreciation Letters/ Partnerships survey.
• Manage basic Volunteer-Donor Management System (VDMS) function ( e.g. coordination with Finance to upload new beneficiary etc.).

General Administrative Support

• Provide general administrative support to C&P department (e.g. sending calendar invites for meetings, submitting department claims etc)

Requirements:

• Diploma or Degree in Business Administration, Communications, Media, Design, Marketing, or related field.
• 0–2 years of relevant experience; fresh graduates are welcome to apply.
• Proficient knowledge of social media platforms and content management.
• Familiarity with design tools (e.g. Canva, Adobe InDesign/Illustrator/Photoshop) is an advantage.
• Digitally savvy and able to navigate various shared online platforms like SharePoint / Microsoft 365.
• Strong organisational skills, attention to detail, and willingness to learn.
• Able to work collaboratively in a team and support multiple projects concurrently.

If you are interested to join us, please apply via Fei Yue Career Portal.

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume. Please note that we do not accept hardcopy resumes.