Play a key role in supporting customer service and administrative operations in a fast-paced and collaborative environment.

📍 Nearest MRT: Buona Vista
🕒 Working Hours: Mon–Thu: 8:30am – 6:00pm, Fri: 8:30am – 5:30pm
💰 Salary: Up to $2.6K per month
📅 Duration: 8-month contract

Key Responsibilities:

• Manage Case Management system administration, including role assignments, report generation, and maintenance of categories and records
• Coordinate corporate gifts administration and manage billing contact updates for organisations
• Prepare outgoing mail and coordinate courier deliveries and collections, ensuring proper tracking and record keeping
• Respond to customer enquiries across service touchpoints and provide timely support in accordance with service standards
• Assess, route, and escalate cases to the appropriate teams while maintaining accurate documentation and follow-up actions

Key Requirements:

• Minimum a GCE ‘O’ Level with relevant experience
• Experience in customer service, administration, or coordination roles is an advantage
• Good communication and interpersonal skills, including the ability to draft clear and professional email responses
• Comfortable using Microsoft Office applications and learning new systems
• Strong organisational, problem-solving, and time management skills, with the ability to manage multiple tasks effectively

If this sounds like a good fit for you, we’d love to hear from you - apply now!

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Internal Reference: PH - JO 28776
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

We regret to inform that only shortlisted candidates will be contacted.