COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

The Admin Associate provides administrative and operational support to the Mental Health programmes and services while ensuring smooth coordination between teams, clients, and stakeholders. This role also includes, but not limiting, to the monitoring of staff movements in the area of hiring, training and transfer within the organisation. He/She supports the senior admin executive/senior staff in generating reports for senior management, funders and the respective Cluster Teams, as required. The incumbent supports the senior staff in overseeing key performance targets, processes, and the efficient operation of the mental health programmes.

The Admin Associate also provides facilities management support, which includes office maintenance issues, managing of contracts and financial claims for the teams.

JOB RESPONSIBILITIES

Administrative and Operational Support

• Manage daily administrative operations, including scheduling, correspondence, and documentation.
• Coordinate office and program logistics, facilities management, contracts and financial claims, ensuring alignment with organizational goals and policies.
• Maintain accurate records for clients, stakeholders, and staff, ensuring compliance with confidentiality and data protection policies.

Reporting and Data Management:

• Support senior staff in generating monthly and quarterly reports for funders, the C-suite, and other key stakeholders, providing insights into program performance and outcomes.
• Support senior staff to prepare and present data summaries and analysis to inform strategic decision-making.

Compliance

• Ensure all administrative processes comply with Montfort Care's policies and industry standards.
• Assist in regular reviews or audits of documentation and administrative workflows

Data Entry and Analysis:

• Input and organize program data into relevant systems for tracking and reporting.
• Assist with data collection and pre-processing, support Senior Programme Executive/ Assistant Manager to analysis and identify trends or insights that can inform team decisions.
• Create charts or visualizations to support presentations or reports.

Monitoring and Evaluation

• Support in the development of Mental Health's service planning document and manual including set up requirements (infrastructure, manpower, training, recruitment) and processes (outreach, screening, mental health information, service linkage & follow-up).
• Support performance evaluation across programmes to ensure alignment with divisions and organisational goals.

• Diploma in Business Administration, Social Work, or a related field.
• At least 2 years of relevant experience in administrative roles, preferably in a social service or healthcare setting.

Relevant Experience

• Good organizational and time-management skills.
• Detail-oriented with a focus on accuracy in documentation and reporting.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and database systems.
• Familiarity with data entry, report writing, and basic analysis is an advantage

Personal Characteristics and Traits

• People-oriented, good interpersonal and relation building skills
• Attention to detail and committed to confidentiality

*Only shortlisted candidates will be notified.