• Supports and assist the Centre Manager in the delivery of administrative duties in the Centre accordance to established policies and procedures and comply to MOH standard regulations
• Answer phone and walk-in queries with regards to the community activities and services provided by the Centre, and to provide appropriate referrals.
• Process registration for admission / withdrawal including all the paperwork required for the process.
• Administrative duties include completing new client intake and gathering supporting documents
• Maintain the inventory of all surgical items, food rations, stationery, uniform & miscellaneous.
• Maintain the Centre’s petty cash and cash flow records on behalf of the Centre Manager.
• Handle receipt of payment, ensure bank-in and update Finance department
• Process subvention claims for submission to regulatory agencies
• Arrange transport logistic for clients

Requirements

• Minimum GCE O Level
• Minimum 1 year of related experience (administration & financial) in social service sector
• Proficient in Microsoft Office (MS Word & MS Excel)

COMPETENCY AND PROFICIENCY LEVEL

Must-Have Competencies

- Billing Procedures – Level 2

- Change Management – Level 1

- Continuous Improvement Management– Level 2

- Emergency Response and Crisis Management– Level 2

- Excellence in Service– Level 1

Good-To-Have Competencies

- Frontline Services Management– Level 1

- Management of Stakeholders– Level 1

Critical Core Skills

- Service Oriented - Basic

- Communication - Basic

- Interpersonal Skills - Basic

- Problem Solving – Basic

- Teamwork - Basic

*For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https://www.skillsfuture.gov.sg/skills-framework/social-service