Location: Raffles Place

Duration: 1 year

Working Hours: Mon - Fri, 9 - 6 (But must be comfortable with doing regular OT)

Salary: Up to $3000 + 1 month bonus

Job Responsibilities:

• Ensure accurate policy details (validity,policy number, coverage) input to prevent rework or manual corrections to achieve higher STP rates.
• Cross-check different system.
• Document preparation task including merge,split documents in one submission by determine the policy benefits and provider types.
• Optimize workflows based on high volume claims and achieve it within same day turnaround time.
• Liaise with and follow up with claimants,policyholders and agents on outstanding requirements (if any)
• Build collaborative relationships with and ensure that claims registration are well managed for both internal and external key stakeholders (i.e policyholders, distribution servicing rep, ) to achieve claims business objectives.
• Suggest and participate in process improvement projects/ initiatives/ system enhancement, including establish claims best practices.
• Any other ad-hoc assignments assigned by supervisor.

Job Requirements:

• Minimum Diploma with relevant admin duties or customer service experience
• Customer-centric and meticulous with the ability to work under pressure
• Must be comfortable with regular OT

Ally
The Outsourcing Team
Recruit Express Pte Ltd
EA: 99C4599