1 Year Contract Customer Service Officer (Insurance Sector) (Up to $3,800) #NJE
1 Year Contract Customer Service Officer (Insurance Sector) (Up to $3,800) #NJE
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Job Details
Vacancies
1 position
Experience Required
No experience required
Job Description
- Attend to customer and financial representative enquiries via phone and live chat professionally and promptly.
- Resolve complaints and issues at the first touchpoint wherever possible.
- Maintain accurate records of interactions in the CRM system.
- Ensure timely follow-up on enquiries and escalate when necessary.
- Assess appeals and provide recommendations to management.
- Support additional duties during operational needs or peak periods.
Joy Yeow Zhi Qian
(CEI Registration No: R2096261)
Recruit Express Pte Ltd (EA Licence No: 99C4599)
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Established since 1996, Recruit Express has emerged as the leading staffing solutions provider that has set a proven track record for matching the rig...
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